If you have any questions about our products, orders, education or business cooperation, we are here to help.
You can contact us by e-mail, phone/WhatsApp or via the contact form on this page.

SIA iColor

Palasta 5–1

Rīga, LV-1050

Latvia

VAT ID: LV40103470230

General / Support / B2B e-mail

eu@icolorpmu.com

Use this e-mail for:

• questions about products and pigments,
• help with orders, shipping and returns,
• questions about online courses and training,
• B2B, academies and salons.

Phone / WhatsApp
+371 29187350
You can call or send us a WhatsApp message.

Working hours

Monday–Friday: 10:00–18:00 (Riga time)

Saturday–Sunday & Latvian public holidays: closed.

If you contact us outside working hours, we will reply on the next business day whenever possible.

We use the information you provide in this form only to process and respond to your request (see GDPR consent text below).

Response time
We usually respond within a reasonable time during business hours. For complex questions (e.g. B2B or education partnerships) it may take a little longer while we consult internally.

For questions about data protection and GDPR, or to exercise your data protection rights, you can contact our Data Protection Officer (DPO):

Data Protection Officer (DPO)

Name: Jevgenijs Miscenuks

E-mail: em@icolorpmu.com

More details about how we process personal data are provided in our Privacy & Cookie Policy.

When you send us a message (by e-mail, phone/WhatsApp or via the contact form), we process your personal data:

• to read and handle your request,
• to contact you with an answer,
• to follow up on your question if needed.


Legal basis (GDPR):

• performance of a contract or steps at your request (Art. 6(1)(b) GDPR), and/or
• our legitimate interest in providing customer support (Art. 6(1)(f) GDPR).


We keep contact requests only as long as needed for these purposes and in line with our Privacy & Cookie Policy.